📞 Customer Support: +212 606 294 723 | ✉️ Email: support@yaqout.info

(FAQ)

General Questions

1. What is Yaqout Mine?
Yaqout Mine is an online platform dedicated to connecting sellers and buyers in the mineral and crystal industry. We provide verified, high-quality products and tailored services for sellers, buyers, and wholesalers.

2. Who can use Yaqout Mine?
Our platform is designed for small sellers, wholesalers, and buyers looking for authentic mineral and crystal products.

For Sellers

1. How do I start selling on Yaqout Mine?
To start selling, simply sign up on our platform, list your products with detailed descriptions and images, and let us handle the rest!

2. Do you verify the products listed by sellers?
Yes, every product listed on our platform undergoes a strict verification process to ensure authenticity and quality.

3. Are there any fees for sellers?
We charge a minimal commission on successful sales. Please contact us for detailed pricing.

4. Can I sell in bulk?
Absolutely! Yaqout Mine is designed to support both individual and bulk sales for sellers.

For Buyers

1. How do I know the products are authentic?
Every product on Yaqout Mine is thoroughly inspected and verified by our experts. Look for the "Verified by Yaqout Mine" badge for assurance.

2. Can I place custom orders?
Yes, we accept custom orders! Use our Customized Order Form to specify your requirements, and we’ll assist you in finding the perfect product.

3. What payment methods do you accept?
We accept a variety of secure payment methods, including credit/debit cards and bank transfers.

4. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on your location.

Shipping and Returns

1. How long does shipping take?
Shipping times depend on the destination and product availability. You’ll receive an estimated delivery date at checkout.

2. What is your return policy?
We accept returns for damaged or defective items within 14 days of delivery. Please contact our support team to initiate a return.

3. Who handles the shipping?
We partner with reliable carriers to ensure your products are delivered safely and on time.

Support

1. How do I contact Yaqout Mine for support?
You can reach us via email at Support@yaqout.info or fill out our Contact Us form on the website.

2. What are your customer support hours?
Our support team is available from 24 Hours to assist you.

Still Have Questions?

If you can’t find the answer here, feel free to contact us at support@yaqout.info, and we’ll be happy to assist you!

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